Frequently Asked Questions
What are your manufacturing advantages?
1) We are an OBM manufacturer providing ODM and OEM services.
2) Products are primarily exported to Southeast Asia, EU, and USA markets.
3) High-quality production in conformity with JB/T, GB/T, and IEC standards.
4) Expert technical support for EPC projects and tendering.
How long is the typical lead time?
1) Standard orders: 3 weeks after payment.
2) Standard sample orders: Within 1 week after payment (Sample fees are refunded upon formal order).
What are the available payment methods?
1) Standard orders can be paid via T/T.
2) Small order payments are supported by Paypal and Global Pay.
What are the suggested delivery options?
We normally operate under EXW, FCA, and FOB terms. In special cases, we offer DDU and DDP.
1) Express delivery (door to door).
2) Air freight to designated airports.
3) Sea freight (FCL, LCL).
What after-sales support do you provide?
1) Standard quality guarantee for 18 months.
2) 24-hour online manual service for technical assistance and emergencies.
What certification do these products hold?
Our sensor faucets and soap dispensers are certified with CE, RoHS, and Wars to ensure international safety and quality standards.
Flow Faucet
