What are your manufacturing advantages?
1) We are an OBM manufacturer, providing ODM and OEM services simultaneously. 2) Our products are primarily exported to Southeast Asia, the EU, and the USA markets. 3) We produce high-quality products in strict conformity with JB/T, GB/T, and IEC standards. 4) We have technical experts supporting EPC projects and project tendering.
What is the standard lead time?
1) 3 weeks after payment for standard orders. 2) Within 1 week after payment for standard sample orders. Note that sample fees are refunded after the formal order is placed.
What payment methods are supported?
1) Standard orders can be paid via T/T. 2) Small order payments are supported by international payment gateways and digital transfers.
What are the suggested delivery options?
We normally operate under EXW, FCA, and FOB terms. In specific cases, we handle DDU and DDP. Shipping options include express door-to-door service, air freight to designated airports, and sea freight (FCL/LCL).
What after-sales support do you provide?
1) We provide a standard quality guarantee of 18 months. 2) We offer 24-hour online manual service for technical assistance and emergency support.
Are your products certified for international use?
Yes, our products carry multiple certifications including CE, RoHS, WRAS, and NSF, ensuring compliance with global plumbing and safety standards.
Flow Faucet
